Legal
Shipping & Delivery Policy
Last Updated: 6-June-2026
MirrorMirror currently delivers within the United Kingdom. Orders are dispatched from the UK.
MirrorMirror is operated by:
Beauty Inc Ltd
The Apex
Derriford Business Park
Derriford
Plymouth
England
PL6 5FL
Email: customersupport@mirrormirror.co.uk
Order Processing
Orders are normally processed within 1–2 working days.
Orders placed on weekends or public holidays will be processed on the next working day.
During busy periods, promotions or product launches, processing times may be extended.
Delivery Services
Delivery options and pricing are displayed at checkout.
Estimated delivery times are provided for guidance only and are not guaranteed.
We reserve the right to use alternative couriers where necessary.
Delivery Delays
We are not responsible for delays caused by:
- Courier service disruptions
- Severe weather
- Industrial action
- Incorrect customer information
- Events outside our reasonable control
Incorrect Addresses
Customers are responsible for providing accurate delivery information.
If an incorrect address is supplied:
- Additional delivery charges may apply
- Delivery delays may occur
- Orders may be returned to us
We are not responsible for losses arising from incorrect delivery information provided by customers.
Lost Deliveries
If your order has not arrived within the estimated delivery timeframe, please contact us. We may investigate with the courier before issuing replacements or refunds.
Damaged Deliveries
If your parcel arrives visibly damaged:
- Take photographs before opening where possible
- Retain all packaging
- Contact us within 48 hours
Email: customersupport@mirrormirror.co.uk
Risk & Ownership
Risk in the goods passes to you upon delivery. Ownership transfers once payment has been received in full.
Contact Us
For delivery enquiries: customersupport@mirrormirror.co.uk
Beauty Inc Ltd
The Apex
Derriford Business Park
Derriford
Plymouth
England
PL6 5FL